Our items are all made to order unless other wise stated as ready to ship. Our current turn around time is 7-21 business days,excludes weekends and holidays. Please allow us the full 21 days before messaging us regarding your order.
If our items are marked ready to ship they will ship in 2-3 business days.
We are not responsible for packages after shipping. Once you have received your tracking number from us, it's out of our control. If there is an issue with your package, please contact your local USPS.
I double check all items before they are packaged and mailed out. In the case that you do have a problem with your order, you have 48 hours from the moment your package arrived to file a complaint via email firstname.lastname@example.org . You are also responsible for the return shipping fees on any item you are discontent with. We do not accept refunds or exchanges due to wrong size or color ordered. Our store will also not honor discount codes once your order is placed, we cannot go back and apply a code for you it must be done at checkout.
For best care, I recommend all items be washed in cold water and hung to dry.We are not responsible for any damages due to wash wear.